Support Model Comparison | ||||
Feature/Benefit | KERINID, LLC | Single Consultant | In-House Staff | Large Support Firm |
Cost Effective with Flexible Billing Models | Yes | No | No | No |
Phone and Web Based Helpdesk | Yes | No | No | Yes |
Free Remote Access Setup | Yes | No | No | No |
After-Hours Service | Yes | Yes | Yes | No |
Technical Purchasing Agent | Yes | No | No | No |
Free Web Based File Store and Collaboration | Yes | No | No | No |
No Up-Front Costs,nothing to build, nothing to buy. | Yes | No | No | No |